Shipping policy

Shipping Policy

Last updated: June 14, 2026

1. Processing Time

All orders are processed within [3-5] business days (Monday through Friday, excluding public holidays). Orders placed after 2:00 PM or on weekends will be processed the next business day.

2. Shipping Rates & Delivery Estimates

We offer the following shipping options:

Standard Shipping: [e.g., 3–7 business days] — [Price/Flat Rate] (FREE on orders over [Amount])
Express Shipping: [e.g., 1–3 business days]

Delivery times are estimates and start from the date of shipment, not the date of order placement.

3. Order Tracking

Once your order has been shipped, you will receive an email confirmation containing your tracking number. You can track your package using the link provided in the email. Please allow up to 24 hours for tracking information to update.

4. International Shipping

We currently ship to Pakistan . Shipping costs for international orders are calculated at checkout based on the destination.

Note: Customers are responsible for any customs duties, import taxes, or brokerage fees charged by their destination country. These fees are not included in the shipping or product costs.

5. Shipping Restrictions

We do not ship to P.O. Boxes.
[Optional: Mention if there are specific regions you cannot service.]

6. Damaged or Lost Packages

We take great care in packaging our beauty products. However, if your order arrives damaged or is lost in transit, please contact us at genzway556@gmail.com within [7] days of the expected delivery date. Please include your order number and, in the case of damage, a photograph of the item and the packaging so we can resolve the issue immediately.